Coaching refers to a structured and collaborative process in which a trained professional, known as a coach, works closely with an individual or a group of employees to enhance their skills, performance, and personal development. The primary goal of coaching is to unlock potential, address challenges, and achieve specific personal or professional objectives within the context of an organization.

Example
An employee struggling with time management might engage in coaching sessions with a certified HR coach. During these sessions, the coach helps the employee identify time management issues, set achievable goals, and develop strategies to improve productivity. Through regular meetings and feedback, the employee gradually improves their time management skills, leading to better overall performance and job satisfaction.