Cultural sensitivity training, also known as diversity training or cultural awareness training, is a program or initiative designed to educate individuals within an organization about different cultures, beliefs, and practices. The purpose of cultural sensitivity training is to enhance awareness, understanding, and respect for diversity, and to promote inclusive and respectful behaviors in the workplace.

Example: 

A company may conduct cultural sensitivity training to help employees recognize and appreciate cultural differences, avoid stereotypes, and interact effectively with colleagues, clients, and customers from diverse backgrounds. The training may include topics such as cultural norms, communication styles, values, and traditions. Through interactive activities, case studies, and discussions, employees can develop cultural competence, empathy, and the ability to adapt their behavior to different cultural contexts. Cultural sensitivity training promotes a more inclusive and harmonious work environment, improves communication and collaboration among team members, and helps organizations build stronger relationships with their diverse stakeholders. HR departments often play a key role in organizing and facilitating cultural sensitivity training programs, ensuring that they align with organizational values, goals, and legal requirements.